Support

Welcome to our Vivid Carnivore Diet App, your ultimate tool for mindful eating! Delve into our FAQ section for quick solutions to your inquiries. Whether you're tracking calories for weight management or health goals, find answers about food logging, portion control, and nutritional insights. Let's make your calorie counting experience effortless and effective, empowering you to achieve your health and fitness aspirations!

Q1: What is this Vivid Carnivore Diet App, and how does it support my health goals?

Our Vivid Carnivore Diet App is a comprehensive tool designed specifically for women, offering features like calorie tracking, informative articles, weight logging, water intake monitoring, personalized meal plans and recipes, and step tracking. Additionally, it provides motivational quotes and a 24/7 customer support where you can connect with a real person for guidance.

Q2: How does the Vivid Carnivore Diet App help me track my nutrition?

The app allows you to log your daily food intake, helping you monitor your calorie consumption. It offers a vast database of foods, making it easy to track your meals accurately. By keeping track of your calories, you gain insights into your eating habits, making it simpler to make healthier choices. Our Calorie Counter is macronutrient-focused, and it tracks proteins, carbohydrates, and fats in your diet, providing a comprehensive view of your nutritional intake.

Q3: How do I get started with the app?

Input your personal information that we ask you (we never share your personal data — we collect it to make the program more personalized). Based on your goals and preferences, the app will generate a customized intermittent fasting plan for you.

Choose a payment plan and a suitable payment method. Then you'll get an email with the instructions. Follow the instructions, download the app from the App Store (our app is for Apple devices only!) and enter your credentials. After that, you can then start following the provided schedule and track your progress.

Q4: Can I find articles on health and nutrition in the app?

Absolutely! The app features a library of articles focused on women's health, nutrition, fitness, and overall wellness. These articles provide evidence-based information to empower you with knowledge about making healthier lifestyle choices.

Q5: How does the app assist with weight management?

The app enables you to log your weight regularly, allowing you to track your progress over time. It provides visual representations of your weight loss journey, helping you stay motivated as you work towards your weight goals.

Q6: Is there a feature to monitor my water intake?

Yes, the Vivid Carnivore Diet App includes a water intake tracker. Proper hydration is essential for overall health, and this feature helps you ensure you're drinking enough water throughout the day. We calculate the amount of water automatically but you can change it according to your personal needs and climate.

Q7: Are there personalized meal plans and recipes available?

Definitely! The app generates customized meal plans and suggests recipes tailored to your dietary preferences and calorie goals. Whether you're a vegetarian, vegan, or have specific dietary restrictions (diabetes, high blood pressure, high cholesterol) you'll find a variety of delicious and nutritious recipes to suit your needs.

Q8: Can I track my daily steps using the app?

Yes, the app comes with a built-in step tracker. Monitoring your steps is a great way to stay active and reach your daily activity goals. The app syncs with Apple Health. You can also sync it with Garmin and Fitbit (via other apps).

Q9: How can app support me when I'm discouraged?

The app provides daily motivational quotes to keep you inspired. Your personal coach that is available 24/7 will help as well.

Q10: Is there a premium version with additional features?

Yes, we offer a premium version of the app with advanced features such as personalized coaching, exclusive recipes, and priority customer support. The premium version enhances your experience, providing you with tailored guidance to achieve your health and fitness goals.

Q11: How can I cancel my subscription?

Cancelling your subscription is simple. You can cancel by contacting our support team via email or by clicking a red Question button inside the app. We are dedicated to ensuring a hassle-free experience for our users.

Q12: What is the refund policy?

We have a refund policy, and you accept it when buying the app. Refunds are not applicable for personal reasons (product not meeting preferences) or financial reasons (unexpected charges). It's important to highlight that our focus is on achieving visible results through our personal plan.

Keep in mind that you need to have followed the program for at least 14 consecutive days within the first 30 days after purchase to be eligible for a refund.

Q13: How can I contact customer support?

As we mentioned above, you can contact us via email hello@vividcarnivore.com, or by clicking a Question button inside the app. We don't talk with our customers via phone or Skype.

Q14: What is the typical response time for customer inquiries?

We normally answer customers within 24 hours. Usually, it takes less time. If you don't get the answer, it means we're investigating your case and can't answer at the moment. Sometimes we need help of our financial or developers' team to solve the issue.

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